FAQ
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How quickly can NorthTrust Restoration respond to an emergency in the GTA?
We provide 24/7 emergency response across the Greater Toronto Area. In most cases, our team can be on-site within 60 minutes, depending on location and conditions.
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Do you work with insurance companies for restoration claims?
Yes. We work with all major insurance providers and assist with the claims process by providing detailed documentation, photos, and reports required by adjusters.
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What should I do immediately after water damage or flooding?
If it’s safe, stop the source of water and avoid affected areas. Then call a professional restoration company right away. Quick action helps prevent structural damage and mold growth.
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Is mold dangerous, and when should I call for professional mold removal?
Mold can affect indoor air quality and may cause health issues if left untreated. You should call a professional if you see visible mold, smell musty odors, or have had recent water damage.
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How long does water damage restoration usually take?
Drying and restoration typically take 3 to 5 days, depending on the extent of the damage and the materials affected. We monitor moisture levels daily to ensure proper drying.
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Do you provide restoration services for both residential and commercial properties?
Yes. We provide restoration services for homes, condos, offices, retail spaces, and multi-unit buildings throughout the GTA.